Multichannel Chat
-
- Monthly Active Users
- Number of Agents
- Channels
- WhatsApp Channel
- Line Channel
- Analytics
- Server
- Support
- Chatbot (Webhook)
- Custom Agent Allocations (Webhook)
- Other Custom Integration (Ticketing, CRM, etc)
-
- Up to 1.000 MAU
- Up to 5 Agents
- WhatsApp + Live Chat + Facebook Messenger + Telegram + Line
- Basic
- Shared
- Basic Support via Live Chat and Support Ticket
-
- Up to 3.000 MAU
- Up to 5 Agents
- WhatsApp + Live Chat + Facebook Messenger + Telegram + Line
- Basic
- Shared
- Basic Support via Live Chat and Support Ticket
-
- Up to 10.000 MAU
- Up to 10 Agents
- WhatsApp + Live Chat + Facebook Messenger + Telegram + Line
- Basic
- Shared
- Basic Support via Live Chat and Support Ticket
-
- Up to Unlimited MAU
- Up to Unlimited Agents
- All Channels and Custom Channels
- Option for Customized Analytics
- Option for dedicated servers or on-premise
- Dedicated Support and Account Manager - Up to 24/7 support
Additional Items
This is additional items outside base plan above
- USD 18 per additional 500 Monthly Active Users per month( Up to 10k additional Monthly Active Users)
- USD 18 per additional Agent seat per month (Up to 7 additional agent seats)
-
Outbound Template Message pricing for WhatsApp:
- https://developers.facebook.com/docs/whatsapp/pricing + USD 0.004 per delivered Template Message
- Credit minimum purchase: 1000 Quota Template Messages
